Some key terms
Personal information we collect
We collect various personal information regarding you or your device. This includes the following:
Information you provide to create an Account, specifically email address, first name and last name. When you sign up for Paid Services, we receive a portion of your payment information from our payment processor (such as the last four digits, the country of issuance and the expiration date of the payment card) and we ask you to select your jurisdiction.
Your marketing preferences.
The emails and other communications that you send us or otherwise contribute, such as customer support inquiries.
Information you share with us in connection with surveys.
Information from your use of the Services or Users’ sites. This may include: IP addresses, preferences, web pages you visited prior to coming to our or our Users’ sites, information about your browser, network or device (such as browser type and version, operating system, internet service provider, preference settings, unique device IDs and language and other regional settings), information about how you interact with the Services and our Users’ sites (such as timestamps, clicks, scrolling, browsing times, searches, transactions, referral pages, load times, and problems you may encounter, such as loading errors).
Information we get from our partners to support our marketing initiatives, improve our Services and better monitor, manage and measure our ad campaigns, such as details about when a partner of ours shows you one of our ads on or via its advertising platform.
Other information you submit to us directly or through Third Party Services if you use a Third Party Service to create an Account (based on your privacy settings with such Third Party Service).
How we collect personal information
You provide some of it directly (such as by registering for an Account).
We record some of it automatically when you use our Services or Users’ sites (including with technologies like cookies).
We receive some of it from third parties (like when you register for an account using a Third Party Service or when you make payments to us using our payment processor or via a mobile app store).
Personal information obtained from other sources
If you use a Third Party Service (such as Google) to register for an Account, the Third Party Service may provide us with your Third Party Service account information on your behalf, such as your name and email address (we don’t collect or store passwords you use to access Third Party Services). Your privacy settings on the Third Party Service normally control what they share with us. Make sure you are comfortable with what they share by reviewing their privacy policies and, if necessary, modifying your privacy settings directly on the Third Party Service.
How we use your personal information
For provision of the Services. To create and manage your Account, provide and personalize our Services, process payments and respond to your inquiries.
For communicating with you. Communicate with you, including by sending you emails about your transactions and Service-related announcements.
For surveys. To administer surveys.
For advertising. To analyze your interactions with our Services and third parties’ online services so we can tailor our advertising to what we think will interest you. For example, we may decide not to advertise our Services to you on a social media site if you already signed up for Paid Services or we may choose to serve you a particular advertisement based on your subscription or what we think may interest you based on other information we hold about you.
For improving our Services. To analyze and learn about how the Services are accessed and used, evaluate and improve our Services (including by developing new products and services and managing our communications) and monitor and measure the effectiveness of our advertising. We usually do this based on anonymous, pseudonymized or aggregated information which does not focus on you individually. For example, if we learn that most Users of Paid Services use a particular integration or feature, we might wish to expand on that integration or feature.
For security. To ensure the security and integrity of our Services.
For enforcement. To enforce our Terms of Service and other legal terms and policies.
For protection. To protect our and others’ interests, rights and property (e.g., to protect our Users from abuse).
For complying with law. To comply with applicable legal requirements, such as law enforcement requests.
We process your personal information for the above purposes when:
You have consented to the use of your personal information in a particular way. When you consent, you can change your mind at any time.
We need your personal information to provide you with services and products requested by you, or to respond to your inquiries. In other words, so we can perform our contract with you or take steps at your request before entering into one. For example, we need your email address so you can sign in to your Founderify account.
We have a legal obligation to use your personal information, such as to comply with applicable tax and other government regulations or to comply with a court order or binding law enforcement request.
We have a legitimate interest in using your personal information. In particular, to operate Founderify and provide you with tailored advertising and communications, to analyze and improve the safety and security of our Services against fraud, spam and abuse, and finally to anonymize and subsequently use anonymized information.
Your rights and choices
Where applicable law requires (and subject to any relevant exceptions under law), you may have the right to access, update, change or delete personal information.
You can access, update, change or delete personal information (or that of your End Users) either directly in your Account or by contacting us at [email protected] to request the required changes. You can exercise your other rights (including deleting your Account) by contacting us via your Account at the same email address. Please note that we may need to verify your identity in connection with your requests, and such verification process may, if you do not have access to your Account, require you to provide us with additional information (e.g. government identification). Even if you have access to your Account, we may request additional information if we believe it’s necessary to verify your identity. If we are unable to verify your identity or request, we may not, in accordance with applicable law, be able to fulfill your request.
You can also elect not to receive marketing communications by changing your preferences in your Account or by following the unsubscribe instructions in such communications.
How we protect your personal information
While no service is completely secure, we have a security team dedicated to keeping personal information safe. We maintain administrative, technical and physical safeguards that are intended to appropriately protect against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse and any other unlawful form of processing, of the personal information in our possession. We employ security measures such as using firewalls to protect against intruders.
How we retain your personal information
The precise periods for which we keep your personal information vary depending on the nature of the information and why we need it. Factors we consider in determining these periods include the minimum required retention period prescribed by law or recommended as best practice, the period during which a claim can be made with respect to an agreement or other matter, whether the personal information has been aggregated or pseudonymized, and other relevant criteria. For example, the period we keep your email address is connected to how long your Account is active, while the period for which we keep a support message is based on how long has passed since the last submission in the thread.
Also, as Users may come back to us after an Account becomes inactive, we don’t immediately delete your personal information when you cancel all Services. Instead, we keep your personal information for a reasonable period of time, so it will be there for you if you decide to come back.
End Users's personal information
Our customers who have created a site using our Services are responsible for what they do with the personal information they collect, directly or through third party affiliates, about their End Users. This Section is directed to such customers.
Your relationship with End Users
You're solely responsible for complying with any laws and regulations that apply to your collection and use of your End Users’ information, including personal information you collect about them from us or using your Sites functionality or cookies or similar technologies.
You must publish your own privacy and cookie policies and comply with them.
We’re not liable for your relationship with your End Users or how you collect and use personal information about them (even if you collect it from us or using your Sites functionality or cookies or similar technologies) and we won’t provide you with any legal advice regarding such matters.
End Users payment information
Your End Users payment information may be processed via third party eCommerce Payment Processors with which you integrate your Account, in accordance with such eCommerce Payment Processors’ terms and policies. Your Site will transmit your End Users’ complete payment information when they initially provide or update it only so that we can pass it along to the eCommerce Payment Processors you agree to use. We don’t collect or store your End Users’ payment information.
Who is Founderify?
When we say “Founderify” (or “we”, “us” or “our”), we mean: (a) Founderify, Inc.
How to contact us
Attention: Legal Department
170 S Lincoln St Suite 100
Spokane, WA 99201